How To Uninstall Adobe Creative Cloud?

Uninstall Adobe Creative Cloud? To install various Adobe Creative Cloud desktop applications such as Adobe Photoshop CC, Adobe Premiere Pro CC, Adobe Illustrator CC, InDesign CC, InCopy CC, Adobe XD, After Effects CC, Dimension CC, Acrobat Pro DC, Lightroom Classic, and others, especially for the latest 2018 versions of Adobe CC desktop apps, user has to download and install the Adobe Creative Cloud desktop app beforehand.

The Adobe Creative Cloud desktop app is critical for Creative Cloud functionalities, as it performs functions such as downloading, installing and updating Adobe Creative Cloud apps; syncing, managing and sharing files on the Creative Cloud; downloading fonts from TypeKit; finding high-quality royalty-free design assets and images on Adobe Stock within the app; viewing all interactions with Creative Cloud on Activity Stream, and showcasing and discovering creative work on Behance.

After using Adobe Creative Cloud program to download and install any Adobe desktop apps, you cannot use Windows Control Panel’s “Programs and Features” or Settings’ “Apps and Features” to uninstall and remove the Adobe Creative Cloud. The removal process stops with the following error message:

Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it.

If you insist on uninstall Adobe Creative Cloud app, Adobe provides a standalone Adobe Creative Cloud uninstaller that can forcefully remove the app from your system. The utility is provided as a way to help users who are facing problems such as corrupted Creative Cloud desktop app or are having problems installing some Creative Cloud apps with the expectation that Adobe Creative Cloud will be reinstalled after uninstallation is done. However, you need not reinstall the Adobe Creative Cloud again if you wish.

To uninstall Adobe Creative Cloud for desktop, visit to uninstall the Adobe Creative Cloud uninstaller. It’s available for Windows (Creative Cloud -> Creative Cloud Uninstaller.exe) and macOS (Creative Clou -> Creative Cloud Uninstaller.dmg).

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How To Uninstall Adobe Creative Cloud
How To Uninstall Adobe Creative Cloud

Why do I need to uninstall the Creative Cloud desktop app?

Adobe strongly recommends that you do not uninstall the Creative Cloud desktop app. However, in certain scenarios like a corrupted Creative Cloud desktop app, or problems installing some Creative Cloud apps, you can uninstall the Creative Cloud desktop app.

For example, you may receive the following error message while updating the Creative Cloud desktop app:

Creative Cloud desktop failed to update. (Error Code: 2)

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Uninstall Adobe Creative Cloud for Desktop App

After uninstalling Adobe Creative Cloud, all other Adobe applications should continue to work properly.

Follow the steps below to silently uninstall the Creative Cloud desktop app from SCCM.

Create a folder on the machine which has an SCCM server and place the Creative Cloud Uninstaller executable in it. You can pick the executable from any machine which has the latest Creative Cloud desktop app installed. The executable is located at:

  • WindowsC:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
  • macOS/Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Cloud Uninstaller
  • Create a new package and use the folder created in the above step as the source.
  • Create a program and use the Creative Cloud Uninstaller.exe –u command to uninstall the Creative Cloud desktop app.

    Run this program from a distribution point on all the client machines where you want to uninstall the Creative Cloud desktop app.

    Uninstall Adobe Creative Cloud
    Uninstall Adobe Creative Cloud


The Creative Cloud desktop app can only be uninstalled if all Creative Cloud apps (such as Photoshop, Illustrator, and Premiere Pro) have already been uninstalled from the system.

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