Widevine Content Decryption Module is a decryption module build into Chrome browsers that allow Chrome to play DRM-protected HTML5 video and audio as you’d find on Netflix. Many users are using Chrome or Netflix to get an error where the Widevine Content Decryption Module (WidevineCdm) is mentioned. This is a plugin that is present in Google Chrome present in it the first time you install the software. It is nothing you have to install manually.

Using this plugin, you will be able to watch/stream DRM-protected HTML5 audio and video in Chrome such as Netflix. If your browser finds this outdate or can’t locate it, you will be facing this problem. First thing, we will try updating the plugin and check if the problem gets solved. If you found an error “Update Failed”, you can try resorting to other solutions.

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Why We Use Widevine?

Google Chrome and other browsers like Mozilla use widevine content decryption module to play DRM protected videos. This module extension is preinstalled in all-new versions of the browser mentioned above.

If you disable or remove this module. Then your browser would be unable to play DRM protected media. In a simple word, your browser won’t play Netflix or amazon prime video without this extension.

Below we noted working methods to overcome the widevine content decryption module in the chrome browser. This error comes due to many reasons. So we have to check all season to fix this issue.

Way No 1: Update Widevine Content Decryption Module

As mentioned before, if the Widevine Content Decryption Module is outdated, you could receive the error message. In this case, you’ better update the Widevine Content Decryption Module first. If you have no idea how to update the plugin Widevine Content Decryption Module, you can follow the steps below:

Step 1. Press Right-click on Chrome client on your PC and then select Run as administrator to launch Chrome in administrative mode.

Step 2. Type the following address in the address bar of Chrome and press Enter.


Step 3. Scroll down to get the entry named as Widevine Content Decryption Module. Click the button Check for update.

Step 4. If the status under the plugin Widevine Content Decryption Module is Up-to-date, it says that the plugin has been updated successfully.

After the plugin update, the Widevine Content Decryption Module problem should be solved. However, if you found an error “Component not updated” or “Update Failed” when updating the plugin, you have no choice but try other solutions.

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Way No 2: Disable Antivirus Software Temporarily

The Widevine Content Decryption Module update could fail, and it could be caused by the antivirus software on your computer.

Before antivirus software can stop your computer from updating the plugin. You can try disabling these antivirus software temporarily and then try updating the Widevine Content Decryption Module again to see if that works.

After the plugin update, you should enable the antivirus software as soon as possible to avoid a virus attack. If this still doesn’t work, try the next method.

Way No 3: Delete the WidevineCdm Folder and Update the Plugin

To fix the Widevine content decryption module error, you can delete the plugin folder and reinstall it in Chrome. Note that this will main administrative privileges so make sure that you are logged in as an administrator. after that, you can follow the steps below to delete the WidevineCdm folder and reinstall the Widevine Content Decryption Module.

Step 1. Click Windows + R keys on the keyboard to bring up the Run dialog box. Copy and paste %userprofile%/AppData/local to the Run dialogue box and press Enter.

Step 2. Go to Google > Chrome > User Data and scroll down, then you will get the WidevineCdm folder from the list. Right-click the folder and select Delete.

Step 3. Now Open task manager, right-click on Chrome entries, and select End task.

Step 4. Then follow the steps in Solution 1 to update the plugin. Restart your computer and check if the problem will be fixed.

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Way No 4: Reinstall Google Chrome

If the above fixes don’t help, the last resolution you could try is to reinstall Chrome. Reinstalling Chrome can remove some components that are corrupt or not working, which may help you fix the error related to Widevine Content Decryption Module.

You can follow the steps given below to reinstall Google Chrome.

Step 1. Hit Windows + R keys to bring up the Run dialog box. Type appwiz.cpl in the Run dialogue box and press Enter.

Step 2. Then a window will pop up and all the programs installed on your PC will be listed. get Google Chrome on the list and then select Uninstall.

Uninstalling unnecessary programs or apps is one of the very common and important tasks that all computer users need to do. Here is a guide to remove them.

Step 3. After all, uninstalling the program, visit the official Google website and re-download Chrome and install it on your computer.

After that, reinstalling Google Chrome, check if the Widevine Content Decryption Module Chrome error gets fixed.


Q: How do I update Chrome WidevineCdm components?

Please visit chrome://components, locate the WidevineCdm component and hit on the “Check for update” button. It typically points to a component on your browser that needs to be updated or that is being blocked by a security setting or program.

Q: How do I update widevine content decryption module?

Type chrome://components/ into your chrome browser. Navigate to Widevine Content Decryption Module hit on Check for Update button. Refresh your page and check Status – Up-to-date. Then restart your computer.

Q: How do I update Chrome components?

How to Manually Update Google Chrome & Chrome Components.
  1. From Chrome menu. click Help -> About Google Chrome.
  2. The Google Chrome will check for updates and then will install automatically the last update.
  3. When the update is completed click the Relaunch button.
  4. When you’re done updating, restart Chrome.

Q: What is the widevine content decryption module?

WidevineWidevine is a proprietary digital rights management (DRM) technology provider used by Google Chrome web browser, Android MediaDRM, Android TV, and other consumer electronics devices. Widevine mainly provides a Content Decryption Module (CDM) as a client to Google Chrome and other browsers and devices.


If you encounter problems with the Widevine Content Decryption Module in Google Chrome. Don’t worry. This article from MiniTool will offer you some reliable solutions to fix Chrome error Widevine Content Decryption Module.

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